Business advisory

Process mining explained by an example | Episode 5: bottlenecks

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In this episode, we focus on the time aspect of the logistics process at SmartCoat. First of all, we identify in the end-to-end process in which process steps important waiting time is located. Next, we search for process loops. And finally, we zoom in on the coating and testing part of the logistics process.

You can download Episode 5 (in high resolution) here.

Episode 5

Or you can watch the fifth episode on SlideShare.

 

 

Next week, we will show Marie how her employees interact with each other (social mining). We will also show her through which locations the smartphones flow at the SmartCoat premises. 

Dennis Houthoofd - May 5th, 2016


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