Process mining explained by an example | Episode 7: process costs
In this episode, we calculate and analyze the costs related to SmartCoat’s logistics process. We first evaluate the costs related to check and store activities. Next, we compare the average total cost price of coated smartphones per retailer.
As a result, we propose Marie to rearrange her logistics process, to renegotiate sales prices and to request improved quality checks performed by retailers.
You can download Episode 7 (in high resolution) here.
Or you can watch the seventh episode on SlideShare.
Next week, we will tell Marie how she can predict process outcomes based on her in-house data. In addition, we will illustrate opportunities on how she can monitor her process in real-time.
Dennis Houthoofd – May 25th, 2016
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