"We had the pleasure of bringing horsum in to help us map out 135 different processes within Riwal. We have the added challenges of operating in 16 different countries as well as needing the completed report in a relatively tight time frame. horsum took it on with enthusiasm and with a methodical approach that step by step completed the project on time and produced an interactive tool that clearly organized the processes and is easy to use. I recommend horsum for any company seeking to take on the challenging, yet critical initiative to map out its processes in an organized and clear manner."